Support Knowledge Base
Knowledge Base: FrontPage 2000

 

 

1. Why do I get an Internal Server Error when trying to publish to my website?
2. How do I publish with FrontPage?
3. Are FrontPage Extensions supported through the secure server?
4. Do you support FrontPage98?
5. Why does FrontPage seem to hang, and even time out when establishing a connection?
6. Will all the FrontPage extensions work on my account?
7. How do I get FrontPage Extensions?
8. What are FrontPage 2000 Server Extensions?
 
1. Why do I get an Internal Server Error when trying to publish to my website? - Top

 

There are a number of reasons this can happen, usually a re-installation of the extensions will solve the problem. You should contact support when this occurs.

- Updated: May 8, 2000
 

2. How do I publish with FrontPage? - Top

 

After you have built your web pages on your computer, you will be ready to publish them. Basically, this just means that you will upload them to our server. Once this is done, your pages will be viewable from the web. However, you must do this in the following manner.

Warning: FrontPage Account holders should never use FTP to transfer files as it can damage the FrontPage extensions.

  1. Launch FrontPage Explorer and open the web you’ve created on your computer.

  2. From the menu at the top of the window, select File, then Publish

  3. A) If this is the first time you are publishing to our servers, select More Webs and enter the location you want to publish your FrontPage web to. (www.yourdomainname.org) Hit Return (Enter) on your keyboard.
    B) If you have published to our servers before, your "Destination Web Server" (www.    yourdomainname.org) will appear in the Publish window.

    IMPORTANT: Use www.    yourdomainname.org as the Destination Web Server to publish to our server. Leave the "Destination Web Name" blank.

  4. You will be asked for your USERNAME and PASSWORD. This is your domain's User ID and your FrontPage Password (which may be different from your regular Telnet/FTP/POP password). If you're not sure what it is or if you aren't allowed past this point, you will need to contact support for a new FrontPage password.

  5. You can watch the progression of the upload by looking at the bottom left corner of FrontPage Explorer.

    - Updated: May 8, 2000
 

3. Are FrontPage Extensions supported through the secure server? - Top

 

No, you will not be able to call the FrontPage forms through the secure server but we do offer an easy to use wizard that uses formmail.cgi, which will allow you to easily convert a FrontPage form to a standard one compatible with our secure servers. - Updated: May 8, 2000
 

4. Do you support FrontPage98? - Top

 

Yes, the FrontPage 2000 extensions are backward compatible. - Updated: May 8, 2000
 

5. Why does FrontPage seem to hang, and even time out when establishing a connection? - Top

 

There are a number of reasons why FrontPage hangs, the biggest reason is related to the amount of data in your html directory, both in size and number of files/directories. The more files/directories and size of data, the longer it will take FrontPage to log in. Large amounts of data (> 50MB) or a large number of files or directories ( > 500) can cause FrontPage to severely hang and even timeout. If there are connectivity problems between your ISP and our servers, then this can also lead to FrontPage hanging or even timing out. When you have these problems we recommend creating a number smaller subwebs to break your web site up so it does not take FrontPage as long to run through its configuration or recalculate links. - Updated: May 8, 2000
 

6. Will all the FrontPage extensions work on my account? - Top

 

Yes, all the standard extensions FrontPage offers will work on your domain. You will not be able to use the ASP or Microsoft Access database integration at this time. although they are now offered as easily integratable languages within the FrontPage program, they are not part of the server extensions and require separate software to work properly.

- Updated: May 8, 2000
 

7. How do I get FrontPage Extensions? - Top

 

When you signed up for your account you were given the option. If you recently decided to use Frontpage contact support and have them installed, there is no charge for this service.

- Updated: May 8, 2000
 

8. What are FrontPage 2000 Server Extensions? - Top

 

FrontPage Extensions are CGI programs which provide the server side implementation of frontPage. The extensions allow your local computer to properly communicate with your domain through the http protocol using (RPC).

- Updated: May 8, 2000
 

 

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